Design Methods

Computation & Software

Production Tools

Foreign Languages

Master of Design, Interaction Design, May 2011
Carnegie Mellon University, Pittsburgh, Pa.

Adjunct Instructor, Online Information Design

Bachelor of Applied Science, Computer Engineering, May 2004
University of British Columbia, Vancouver, Bc.

4yr Outstanding Student Initiative Scholarship, 1998

UX Designer/Program Manager Intern, Microsoft Corporation
Seattle, Wa., May – August 2010

Engaged with internal and external partners using ethnographic research methods — task shadowing and directed storytelling — to understand the tacit needs and behaviors as well as the context of use of target users of the Microsoft Experimentation Platform. Developed rich personas and key scenarios to guide product strategy planning. Generated wireframes and concept sketches to explore next-generation user interfaces and interactions.

Software Design Engineer II, Microsoft Corporation
Seattle, Wa., July 2004 – June 2009

Designed and developed features — including iSCSI software initiator & target, secure UFD, 1394 & USB storage drivers, Storage Explorer, Microsoft Cluster Server, block replication ­— for Windows Server 2003 R2, Windows Vista, Windows Server 2008, Windows Storage Server 2008, and Windows 7. Interfaced and liaised with vendors and clients in the development of feature specifications. Subject matter expert on Fibre Channel and iSCSI technologies.

Software Design Engineer Intern, Microsoft Corporation
Seattle, Wa., May – August 2001, 2002, 2003

Designed and developed CD-MRW filter driver, port driver development kit, and storport debugger extension and driver verifier. Contributed — through triaging and fixing crucial bugs — to the release of Windows XP and Windows 2003.

Hardware Engineer Intern, Nuvation Engineering
San Jose, Ca., January – April 2003

Designed and developed firmware for a board level distributed power system. Debugged and re-archtected FPGA solutiosn for a digital video controller and a hard driver motor controller.

Research Engineer Intern, Department of Physics & Astronomy, UBC
Vancouver, BC., May – December 2000

Designed and built — machined mechanical components, designed electronic circuitry, programmed microcontrollers — prototypes for various autonomous robots in the development of a new engineering physics project course.

Drama

Trained in the Viewpoints method of actor training.

Piano Performance

Prizewinner at local, provincial, national and international competitions including the Canadian Music Competitions and the Seattle Young Artist Music Festival. Invited participant artist to the Music Bridge Summer Program and the Orford Arts Centre Summer Academy.

Rowing

Coxswain of the UBC Men’s Varsity crew from 1998 – 2002. Silver medallists at the 2001 Canadian University Rowing Championships, and bronze medallists at the 1999 San Diego Crew Classic and 1999 Royal Canadian Henley Regatta. Selected to cox the 2002 Canadian National Team for the Commonwealth and University Games.

Volunteering

11 yr volunteer (1996 – 2003, 2005 – 2009) at the Ronald McDonald House. Supported kids and their families by growing relationships and spending time with them — playing with the kids, cooking together with the families, organizing and leading activities — as they underwent treatment at the BC Children's Hospital.

Please contact me at bccheung@gmail.com